Billing FAQ

Q: I’m interested in your team but can’t afford the Dues and Fees. Do you have any financial aid?
A:
Yes! Please take a look at our Dues Assistance Page.

Q: How can I buy a membership?
A:
Go to the Contracts section of the Online Store after logging into your MindBody account at mindbodyonline.com. Then you can choose which membership to purchase. (You cannot use the mobile phone app to buy memberships.)

Q: How can I update my credit card information in MindBody?
A:
Go to the Profile section of the My Info tab after logging into your MindBody account at mindbodyonline.com. Then click the Edit button near the Billing Information and save your updated information. (You cannot use the mobile phone app to update credit card information.)

Q: How can I cancel my membership?
A:
Go to the Account section of the My Info tab after logging into your MindBody account at mindbodyonline.com. Then click the Terminate link for the contract that you would like to cancel. (You cannot use the mobile phone app to cancel your membership.)

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